Course overview

This traineeship reflects the role of individuals in a variety of Business Services roles and may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills.

They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Traineeship requirements

Before starting this course, students must be employed in this vocation and meet the relevant entry requirements.

Traineeship eligibility and conditions may vary per employer and traineeship.

Course delivery and duration

The 12-month program is delivered in shorter, more manageable terms of learning.

After a program orientation session, participants will engage in online group workshops and tutorials, online activities, and have access to on-demand support as required.

Mentoring and support

We support businesses in various industries by guiding trainees through their learning journey.

Our program offers trainees the chance to work with professionals from our network of approved Apprenticeship Network Providers and from the guidance of our team.

We conduct workplace visits to ensure they get the support they need.

Course structure

BSB40120 – Certificate IV in Business (Administration) is a nationally recognised qualification. Students will need to complete 12 Units of competency, including:

  • 6 Core Units
  • 6 Elective Units
BSBCRT411Apply critical thinking to work practicesCore Unit
BSBTEC404Use digital technologies to collaborate in a work environmentCore Unit
BSBTWK401Build and maintain business relationshipsCore Unit
BSBWHS411Implement and monitor WHS policies, procedures and programsCore Unit
BSBWRT411Write complex documentsCore Unit
BSBXCM401Apply communication strategies in the workplaceCore Unit
BSBPEF402Develop personal work prioritiesElective Unit
BSBPEF403Lead personal developmentElective Unit
BSBOPS401Coordinate business resourcesElective Unit
BSBOPS405Organise business meetingsElective Unit
BSBTEC401Design and produce complex text documentsElective Unit
BSBTEC402Design and produce complex spreadsheetsElective Unit

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Our team is ready to help you with any questions you may have. Please fill out the form below and one of our team members will get in touch with you to discuss your options. Alternatively, you can reach out to our Customer Service team by calling 1300 012 476.

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