The Certificate IV in Leadership and Management qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.
Course duration and delivery
The 12-month program is delivered in shorter, more manageable terms of learning.
After a program orientation session, you will engage in online group workshops and tutorials, online activities, and have access to on-demand support as required.
This course provides pathways to roles such as:
- Team Leader
- Line Manager
- Customer Service Manager
- Production Supervisor
- Office Manager.
While there are no specific entry requirements, students are required to take the Language Literacy and Numeracy (LLN) assessment.
It will help us understand how we can assist you in any areas where you may need help while studying with us.
To be prepared for this course it is recommended that you have:
- At least 2 years’ post-school work experience
- Confidence working with technology such as computers, email software and online communications platforms
- The ability to access and navigate the internet and use Microsoft Office suite
- An interest in seeking leadership skills.
Computer with access to the Internet and with the ability to conduct video interviews. Minimum specifications for your computer are:
- Microsoft Windows 7 or later or Mac OS X or above
- Microsoft Office
- Up-to-date internet browser
- You may also need access to a printer and Adobe Acrobat reader to view and print PDFs (free download)
- A mobile video recording device i.e., a mobile phone that can record short video.
What you will study
BSB40520 – Certificate IV in Leadership and Management is a nationally recognised qualification.
Students will need to complete 12 Units of Competency, including:
- 5 Core Units
- 7 Elective Units
|Demonstrate leadership in the workplace
|Lead effective workplace relationships
|Coordinate business operational plans
|Apply communication strategies in the workplace
|Lead and facilitate a team
|Communicate effectively as a workplace leader
|Apply critical thinking to work practices
|Apply business risk management processes
|Organise business meetings
|Develop and use emotional intelligence
|Undertake project work
|Implement and monitor WHS policies, procedures and programs