Course overview
The Certificate III in Business qualification reflects the role of individuals in a variety of Business Services roles.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.
They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Course duration and delivery
The 12-month program is delivered in shorter, more manageable terms of learning.
After a program orientation session, you will engage in online group workshops and tutorials, online activities, and have access to on-demand support as required.
Career opportunities
This course provides pathways to roles such as:
- General Clerk
- Medical Receptionist
- Administrative Assistant
- Customer Service Representative
- Business Administration.
Program details
While there are no specific entry requirements, students are required to take the Language, Literacy and Numeracy (LLN) assessment.
It will help us understand how we can assist you in any areas where you may need help while studying with us.
Computer with access to the Internet and with the ability to conduct video interviews. Minimum specifications for your computer are:
- Microsoft Windows 7 or later or Mac OS X or above
- Microsoft Office
- Up-to-date internet browser
- You may also need access to a printer and Adobe Acrobat reader to view and print PDFs (free download)
- A mobile video recording device i.e., a mobile phone that can record short video.
What you will study
BSB30120 – Certificate III in Business is a nationally recognised qualification. Students will need to complete 13 Units of Competency, including:
- 6 Core Units
- 7 Elective Units
| Code | Title | Status |
| BSBWHS311 | Assist with maintaining workplace safety | Core Unit |
| BSBSUS211 | Participate in sustainable work practices | Core Unit |
| BSBXCM301 | Engage in workplace communication | Core Unit |
| BSBCRT311 | Apply critical thinking skills in a team environment | Core Unit |
| BSBPEF201 | Support personal wellbeing in the workplace | Core Unit |
| BSBTWK301 | Use inclusive work practices | Core Unit |
| BSBTEC201 | Use business software applications | Elective Unit |
| BSBDAT201 | Collect and record data | Elective Unit |
| BSBPEF301 | Organise personal work priorities | Elective Unit |
| BSBXTW301 | Work in a team | Elective Unit |
| BSBOPS304 | Deliver and monitor a service to customers | Elective Unit |
| BSBOPS305 | Process customer complaints | Elective Unit |
| BSBXCS303 | Securely manage personally identifiable information and workplace information | Elective Unit |
Fees
This training is subsidised by the NSW Government.
You may be eligible for government funding and subsidised training.
Enrol Now online, Contact us or complete the Enquire Now section below for further information, and one of our representatives will be in touch to discuss your options.
Enquire Now
Our team is ready to help you with any questions you may have. Please fill out the form below and one of our team members will get in touch with you to discuss your options. Alternatively, you can reach out to our Customer Service team by calling 1300 012 476.