The Certificate III in Business qualification reflects the role of individuals in a variety of Business Services roles.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.
They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Course duration and delivery
The 12-month program is delivered in shorter, more manageable terms of learning.
After a program orientation session, you will engage in online group workshops and tutorials, online activities, and have access to on-demand support as required.
This course provides pathways to roles such as:
- General Clerk
- Medical Receptionist
- Administrative Assistant
- Customer Service Representative
- Business Administration.
While there are no specific entry requirements, students are required to take the Language, Literacy and Numeracy (LLN) assessment.
It will help us understand how we can assist you in any areas where you may need help while studying with us.
Computer with access to the Internet and with the ability to conduct video interviews. Minimum specifications for your computer are:
- Microsoft Windows 7 or later or Mac OS X or above
- Microsoft Office
- Up-to-date internet browser
- You may also need access to a printer and Adobe Acrobat reader to view and print PDFs (free download)
- A mobile video recording device i.e., a mobile phone that can record short video.
What you will study
BSB30120 – Certificate III in Business is a nationally recognised qualification. Students will need to complete 13 Units of Competency, including:
- 6 Core Units
- 7 Elective Units
|Assist with maintaining workplace safety
|Participate in sustainable work practices
|Engage in workplace communication
|Apply critical thinking skills in a team environment
|Support personal wellbeing in the workplace
|Use inclusive work practices
|Use business software applications
|Collect and record data
|Organise personal work priorities
|Work in a team
|Deliver and monitor a service to customers
|Process customer complaints
|Securely manage personally identifiable information and workplace information