Course overview

The Certificate I in Workplace Skills qualification allows individuals to develop essential skills and knowledge to prepare for work.

This is an entry-level qualification that allows you to develop the basic skills to prepare you to enter, or return to work, in a variety of workplaces where you would typically undertake a range of simple tasks under close supervision. 

Typically suited to individuals who have not yet entered the workforce, this certificate allows students to undertake a variety of simple tasks under close supervision, build an understanding of the business environment and develop necessary skills and knowledge in preparation for work.

Course duration and delivery

The 6-month program is delivered in shorter, more manageable terms of learning.

After a program orientation session, you will engage in online group workshops and tutorials, online activities, and have access to on-demand support as required.

Career opportunities

This course provides pathways to roles such as: 

  • General Clerk
  • Business Administration
  • Local Government Administration
  • Government Service Delivery
  • Customer Service.

Program details

This is an entry-level course, and no previous skills or experience are necessary. 

While there are no specific entry requirements, students are required to take the Language, Literacy and Numeracy (LLN) assessment.

It will help us understand how we can assist you in any areas where you may need help while studying with us. 

Computer with access to the Internet and with the ability to conduct video interviews. Minimum specifications for your computer are: 

  • Microsoft Windows 7 or later or Mac OS X or above 
  • Microsoft Office
  • Up-to-date internet browser
  • You may also need access to a printer and Adobe Acrobat reader to view and print PDFs (free download)
  • A mobile video recording device i.e., a mobile phone that can record short video. 

What you will study

BSB10120 – Certificate I in Workplace Skills is a nationally recognised qualification. Students will need to complete 6 Units of Competency, including:

  • 2 Core Units
  • 4 Elective Units
BSBOPS101Use business resourcesCore Unit
BSBPEF101Plan and prepare for work readinessCore Unit
BSBCMM211Apply communication skillsElective Unit
BSBPEF202Plan and apply time managementElective Unit
BSBPEF201Support personal wellbeing in the workplaceElective Unit
BSBOPS201Work effectively in business environmentsElective Unit

Fees and funding

You may be eligible for government funding and subsidised training.

Enrol Now online, Contact us or complete the Enquire Now section below for further information, and one of our representatives will be in touch to discuss your options.

Enquire Now

Our team is ready to help you with any questions you may have. Please fill out the form below and one of our team members will get in touch with you to discuss your options. Alternatively, you can reach out to our Customer Service team by calling 1300 012 476.

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